I had to request the item replacement as it first arrived damaged. Second time the box looked ok, but this $680-chandelier had rods that came off (while previously welded!) and tore the round tissue on the chandelier. I cannot do the return this time as this item was shipped to my house which is outside the US and sending it back would cost about same amount as the item. Very poor quality. Smaller chandeliers from this collection (3-bulb) both came missing mounting plates. The tissue around looks like semi-see-through canvas but in reality is something plastic, which loosk like..PLASTIC. Awful quality for such a high price. DO NOT BUY IT!!!!